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Best Practice Management Guidelines

These Guidelines assist the operation of water supply in an effective, efficient and sustainable manner.

The NSW Government developed the Best Practice Management of Water Supply and Sewerage Guidelines in 2007 as part of its commitment to implementing the Australian Government’s National Competition Policy  and the National Water Initiative.

The Best Practice Management for Water Supply and Sewerage Services Guidelines identify six criteria to assist local water utilities operate their water supply and sewerage businesses in a more effective, efficient and sustainable manner.  The six criteria are:

  1. Strategic Business Planning
  2. Pricing (including developer charges, liquid trade waste policy and approvals)
  3. Water Conservation
  4. Drought Management
  5. Performance Reporting
  6. Integrated Water Cycle Management

We have developed and implemented a strategic business plan, a pricing structure, water conservation measures and drought management plan in accordance with the guidelines. Performance reporting is undertaken annually and the development of an integrated water cycle management strategy is underway.

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