Changes to Families, Ageing and Disability Services

Bega Valley Shire Council is considering transitioning out of providing families, ageing and disability services.

Council will be calling for Expressions of Interest (EOI) from providers that may be interested in taking on NDIS disability services that Council currently provides.

Council is engaging with the Australian Government Department of Health and Aged Care regarding options for transitioning out of the Commonwealth Home Support Program (CHSP). Council is also engaging with the NSW Government Department of Communities and Justice regarding options for transitioning out of providing family preservation services.

Councillors will consider the outcome of the Expression of Interest process and consultation with government agencies at the 24 July Council meeting, where they will make the final decision on whether to withdraw from providing some or all of these services and the relevant timeframes.

The overarching aim of this process is to get the best possible outcomes for Council’s existing NDIS participants.

The background

Council began delivering these services around 2000 as the provider market was not well developed and there was a risk that residents would not get the support they needed. At the time, the objective was to provide services to the community that were not being provided by the community services sector.

Council undertakes regular reviews of our funded programs to ensure services are being delivered effectively, meet market need and ensure we are well positioned to adapt to potential funding changes.

A review of Council's Families, Ageing and Disability Services was undertaken in late 2023. The review found while Council provides a high level of service, the provider market has changed significantly since we became a families, ageing and disability services provider and there are now multiple providers of ageing and disability services located in the Bega Valley Shire.

Reasons for the decision

Council has provided highly valued families, ageing and disability services for our community throughout its operation. The decision to transition out of providing these services is about whether Council, as a local government organisation, is best placed to deliver services to the community.

Families, ageing and disability services are discretionary services rather than core Council business like roads, water and sewer, planning functions and waste management. The majority of councils in NSW do not provide ageing or disability services.

Key things for our NDIS participants to know

There is no immediate change. We will continue to deliver services in the same way we currently do.

We will continue to work with you, just as we have, over the coming months and keep you informed.

If Council does withdraw from providing services, we will work with you to help you transition to another provider with the least amount of disruption to you as possible.

More information

For more information, contact your case manager or call 6499 2222, Monday to Friday, 8.30am to 4pm.

Key information for NDIS providers

Council is conducting an EOI process to ensure there are other options available to support Council’s existing NDIS participants, should we withdraw from providing these services.

The EOI is open from 1 May to 31 May and consists of a simple survey to register provider interest.

More information is available at: Expression of Interest - Transition of NDIS Support Coordination and Plan Management services


Was this helpful?

Contact Us