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NSW Government Support

Service NSW is working in collaboration with federal, state and local government to bring together all the support and services available to help small businesses get back on their feet.

Service NSW

Although the physical Service NSW small business bushfire information sessions were postponed, the agency held a webinar on 7 April, which can be now viewed on the Service NSW webpage.

Business Connect and Business Concierge services continue to be available, including videoconferencing and phone support.

For information on bushfire support services, please go to the Bushfire Customer Care Service webpage or call 13 77 88 for assistance.

Strengthening Business is a free service for small to medium businesses to help rebuild and identify new opportunities. It is designed to work with businesses on the frontline, to help you reconnect with your communities, and find a way back to either some kind of ‘new’ normal, or maybe, an entirely new direction.

Expert, on-the-ground business facilitators bring proven skills and experience to advise and guide businesses wanting to rebuild, find alternate markets or pivot the business to find a new customer base. The facilitators will also help establish resilience safeguards to cope with future crisis events.

Rural Assistance

The NSW government continues to operate and provide essential support and assistance to primary producers and small businesses impacted by bushfires, drought and natural disasters. For information, resources and support on bushfire response and recovery, visit the Bushfire Hub.

The Rural Financial Counselling Service is a free and confidential service, providing support to help producers make the right decisions for their farm business. To find a Rural Financial Counsellor in your area, call Southern Region on 1800 319 458.

Rural Resilience Program provides information on support available for farmers and their families or workers recovering from natural disasters and can connect them with relevant support services and assistance packages. Email rural.recovery@dpi.nsw.gov.au or call 0437 497 555.

Supply Chain Support Grants

The Supply Chain Support Grants support the short-term recovery and resilience of the apiculture, aquaculture, dairy farming, horticulture and viticulture industries in NSW impacted by the bushfires.

Apiculture - commercial apiarists (beekeepers) whose apiary ranges/sites have been directly impacted by the bushfires can apply for grants for up to 50% of the cost of pollen, pollen substitutes or sugar to a maximum of $16 per hive. Funds are to be matched by an equal cash or in-kind contribution from the business.

Aquaculture permit holders affected by the bushfires can apply for grants of up to $20,000 per aquaculture business, to assist in the targeted recovery of their production. Funds are to be matched by an equal cash or in-kind contribution from the business. This includes shellfish businesses impacted by ash and fireground runoff, as well as oyster and mussel aquaculture and land-based aquaculture permit holders.

Dairy farming businesses directly impacted by the bushfires can apply for grants of up to $200,000 per dairy farm business to support their recovery. Given the compounding issues faced by dairy farming businesses over several years, including drought and longer-term industry pressures, co-contributions are not required to access this funding.

Horticulture businesses directly impacted by bushfire since August 2019 can apply for grants to assist in the recovery of production. Grants are available per hectare depending on the extent of damage, orchard style, or type of perennial tree and berry crop. Funds are to be matched by an equal cash or in-kind contribution from the business.

Viticulture businesses that have been impacted by the bushfires can apply for grants to assist in the recovery of their farms and vineyards. Given the unique impacts of the fire season on viticulturalists, eligible applicants will be able to apply for the Repair and Replanting Grant or Recovery Grant (non-disaster declared areas).

For more information or to apply, visit the Rural Assistance Authority website.

Visit the Service NSW Business Support Portal

This is where you can find information about all the State Government support available to small businesses that have been directly or indirectly fire-impacted.

Register with the Service NSW Disaster Assistance Finder Portal

Register and be connected to updates about disaster assistance.

 


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